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Radio Repair Shop

PDQ Bendix King Radio Repair Header

49er Communications, a Factory Certified Bendix King Radio Repair Center, has perfected the process for expediting fire radio repairs known, as our PDQ Repair and QA Inspection Program. We understand how important it is for you to get your BK Radio(s) back quickly, fulfilling the expectation that they'll be in tip-top performance upon delivery back to you. Over the past 19 years we've developed a system where all incoming Bendix King fire radios get the full TLC treatment.

Dog behind broken radio parts.

The TLC Treatment Includes:

  • VISUAL INSPECTION AND CLEANING OF THE INSIDE OF THE BENDIX KING FIRE RADIO
    Internal Circuit Boards  -  Solders  -  Components  -  Parts & Pieces of your BK Radio
  • COMPLETE THOROUGH BENCH TESTING:
    Tuning and aligning the unit back to BK Radio factory Specifications
  • DETAILED INSPECTION AND CLEANING OF THE UNIT EXTERIOR
  • QUALITY ASSURANCE TESTING PRIOR TO RETURN SHIPMENT
 
Bendix King Radio radio repair form button
  • DPH & GPH Series
  • KNG P series
  • DMH & GMH
  • KNG M Series

DPH & GPH Series

This repair schedule is for the Bendix King GPH5102XP, GPH5102X-CMD, DPHX5102X, and DPH5102X-CMD series handheld fire radios.  EPH's, Old GPH's and DPH5102X radios are no longer being repaired.

Older brick style Bendix King radio.

Repair Tier Repair Details Include Flat Rate
PDQ Tier I We will give your Bendix King fire radio the TLC Treatment $175
Tier II Tier I + PTT Repair, Gaskets, Screws, Washers, Capacitors, Channel & Volume Knobs, Flex Ribbon, Inlays, Bezel, nuts, Rubber Keypad Cover, Cloths, Back Plate, Standoffs. $240
Tier III Tier II + LCD Display, Speaker, Switch Boot, Volume or Channel Rotary, Switches, Top Plate, Antenna Repair, O Rings, Rubber Keypad Cover, Aux Jack, mic. $295
Tier IV Tier III + Surface component work at the board level, LCD Keyboard Display, Systems, RX or Options Board, Toggle Switches. $395
  PDQ PIMP-IT-OUT Treatment - Add to any service tier above  
Stealth Replace old exterior case housing, both front & back with brand new black metal housings. $150
Stinger Replace old exterior case housing, both front & back with brand new black & yellow or all yellow metal housings. $175

KNG P series

This repair schedule is for the BK Radio KNG P series handheld two way radios including the command versions. 

Essentially if your radio looks like this use this schedule.

Newer BK Radio KNG P series

Repair Tier Repair Details Include Flat Rate
PDQ Tier I We will give your BK Radio the TLC Treatment $225
Tier II PDQ + PTT Repair, Gaskets, Screws, Washers, Capacitors, Channel & Volume Knobs, Flex Ribbon, Inlays, Bezels, Nuts, Rubber Keypad Cover, Cloths, Back Plate, Standoffs. $290
Tier III Tier II & LCD Display, Speaker, Switch Boot, Volume or Channel Rotary, Switches, Antenna repair, Rubber Keypad Cover, Aux Jack, Mic, Lexan Case. $345
Tier IV Tier III & Surface or component work at the board level. replace the LCD Keyboard Display, systems, RX or Options Board. $445

DMH & GMH

This repair schedule is for the Bendix King DMH and GMH series mobile radios.

Essentially if your radio looks like this use this schedule.

Older brick style Bendix King radio.

Repair Tier Repair Details Include Flat rate
PDQ Tier I We will give your Bendix King fire radio the TLC Treatment $200
Tier II Tier I + Gaskets, Screws, Washers, Capacitors, Channel and Volume Knobs, Flex Ribbon, Inlays, Bezel, Nuts, Silicon Key Caps, Stickers, Fuses. $330
Tier III Tier II + LCD Display, Speaker, Volume or Channel Rotary Switches, Faceplate Housing. $390
Tier IV Tier III + Surface or Component Work on Board, Replacement of Systems, RX or Options Board $480

KNG M Series

This repair schedule is for the Bendix King DMH and GMH series mobile radios.

Essentially if your radio looks like this use this schedule.

Newer style Bendix King mobile radio.

Repair Tier Repair Details Include Flat rate
PDQ Tier I We will give your BK Radio the TLC Treatment $395
Tier II Tier I + Gaskets, Screws, Washers, Capacitors, Channel and Volume Knobs, Flex Ribbon, Inlays, Bezel, Nuts, Silicon Key Caps, Stickers, Fuses. $475
Tier III Tier II + LCD Display, Speaker, Volume or Channel Rotary Switches, Faceplate Housing. $535
Tier IV Tier III + Surface or Component Work on Board, Replacement of Systems, RX or Options Board $625
Bendix King Radio radio repair form button

PDQ BK Radio Repair Process

  1. Fill out ONE Bendix King repair form per radio
  2. Once your BK Radio(s) are received by our warehouse, we will send you confirmation by way of your preferred communication method.
  3. Our goal is to repair your Bendix King radios within 10 days of receiving them.
  4. You will receive a tracking # from the shipping carrier when your BK Radio(s) leave our facility on their way back to you.

We ship your fire radios using the same speed at which you sent them to us. For example, if you shipped using UPS Ground, we will return your BK Radio(s) via UPS Ground, if you shipped using Next Day Air, we return your Bendix King radios Next Day Air.

PDQ BK Radio Repair Terms:

If your non-warranty BK Radio is broken beyond cost effective repair, there will be a minimum bench fee of $99. If you choose to purchase a new BK Radio the minimum bench fee is waived. If your radio is still under the OEM Warranty (from BK Technologies FKA BK Radio and RELM Wireless) and was purchased from 49er Communications your BK Radio repair will be handled free of charge. Radios still under the OEM warranty from BK Technologies, but purchased elsewhere will incur a $75 handling fee.

Packing & Shipping Instructions for your BK Radio:

  1. Use a corrugated box.
    Use a box big enough to allow for an adequate amount of packing material to protect all sides of  your Bendix King radio. If using a box that has been used before, remove all existing shipping labels.
  2. Wrap each BK Radio separately with packing material.
    If you are placing more than one Bendix King radio in one box, each BK Radio should be wrapped well, and then additional packing material should go between each radio. Allow approximately 2-4 inches of packing material between your BK Radio(s) and all sides of the box. Examples of packing materials are; foam peanuts, bubble wrap, newsprint, etc.
  3. Include repair form.
    Before sealing the box, make sure to put a copy of the repair form in the box, preferably rubber banded to your BK Radio to be repaired (keep a copy of the repair form for your records as well).
  4. Close box securely.
    Make sure the box is sealed tightly with plastic packing tape.
  5. Label box.
    Clearly label box with ship to address and return address. Remove any existing labels from box if reusing a box.
  6. Ship via an insured method to:
    49er Communications
    361 Railroad Ave.
    Nevada City, CA 95959