49er Communications, a West Coast Radio Repair Center, has perfected the process for expediting two-way radio repairs known as our PDQ Repair and QA Inspection Program. We understand how important it is for you to get your radios(s) back quickly, fulfilling the expectation that they'll be in tip-top performance upon delivery back to you.
Over the past 19 years we've developed a system where all incoming transceivers get the full TLC treatment, which includes:
1) Visual Inspection and Cleaning of inside of radio
Internal Circuit Boards - Solders - Components - Parts & Pieces of the Radio
2) Complete thorough bench testing:
Tuning and aligning the unit back to factory Specifications
3) Detailed inspection and cleaning of the unit exterior
If your non-warranty radio is beyond economical repair there will be a minimum bench fee of $99. If you choose to purchase a new radio the minimum bench fee is waived. Warranty repairs for radios purchased from 49er Communications within the warranty period are handled free of charge, ground shipping included, expedited available upon request, fees apply. There is a $75 handling fee for radios submitted for repair which were not purchased from 49er Communications.
Please note that due to the discontinuation of parts for EPH, GPH5102X (and older models) or DPH5102X we are unable to offer any repairs. For the GPH5102XP, GPH5102X-CMD, DPHX5102X, and DPHX5102X-CMD models parts are becoming obsolete. We are unable to guarantee a repair for a legacy portable radio. We high encourage you to upgrade to a new model if you are using a legacy radio due to the availability of parts.
We regret to inform you that we can no longer offer repairs on Legacy mobile radios due to the discontinuation of parts. We apologize for any inconvenience this may cause and encourage you to consider upgrading to a new model. Thank you for your understanding.
KAA0660 Control Head:
To submit your BK Radio(s) for repair, please download the form below: